Policy & Terms
The display of an item on the website is based on availability and quantity of the product and is not guaranteed to be in stock. Limited number of products are available, but constantly returning based on customer satisfaction. New products and designs are always changing in addition. Checking QUANTITY is important before adding to SHOPPING CART to assure availability before paying for items. Please be aware, the purchase of items over the quantity in stock will result in the return of payment. QUANTITY will be posted under the item for sale to assure the item is available.
When paying for items in your shopping cart, you will be directed to PayPal for checkout. PayPal accepts credit and debit cards. You do not have to have an account to use PayPal’s guest feature. You will be taken to a secure page to help process your order. Please re-check the physical address and all information to assure your items arrive to your door.
We want everyone to be fully satisfied and absolutely love all the products handcrafted by White Dormouse Artisan Soaps. Due to the nature of the soap or product that are intended for personal use, fragile texture and content, soap embeds and packaging, WE ARE NOT ABLE TO ACCEPT RETURNS. Although all sales are final, we want you to have a very happy experience. Please be sure to contact me through email at [email protected] to discuss. Scent and variation of color will not be considered a reason for returns. Explanation of items are based on accuracy of the description of White Dormouse Artisan Soaps and to the best of our knowledge. Each individual has their own sense of fragrance. Please be aware White Dormouse Artisan Soaps cannot accept or take responsibility for allergic reactions to hand crafted items. The customer is responsible for reading the ingredients before purchase. Damage in the shipping process with USPS will need to be in writing and a report of damaged items will be reviewed. Please note, the shipping cost for returns will be at the customers cost and responsibility.
DIRECTIONS FOR SOAP USE
Soap Directions: Keep handcrafted artisan soaps in a dry, ventilated area when not in use. This will create an ideal environment allowing your soaps to last longer. With each use, rest on a slotted soap dish to allow for drainage and a longer lasting bar.
Each product is handmade with a specific recipe. Due to the nature of handcrafted products, color and variation may differ from the product photo. Although the details of each batch are made to be exact, no hand can duplicate twice. No measure of fragrance can produce the exact same color. With each day of curing creates the most magnificent design. For those who simply adore handmade, you will enjoy the natural qualities even more. The color of the product displayed on your computer monitor can also contribute to variations.
White Dormouse Artisan Soaps shall not be liable for allergic reactions to products. The customer is responsible for reading the ingredients before purchase. Disclaimer: Please note, the products and any claims presented have not been evaluated by the Food & Drug Administration and are not intended to diagnose, treat, cure or prevent disease. All information provided is for informational purposes only.
White Dormouse Artisan Soaps are handmade with high quality oils, sparing no expense to provide the best natural soap experience. Soap recipes are listed with wholesome beneficial ingredients.
FRAGRANCES AND ESSENTIAL OILS
Fragrances for all bath and body products are handpicked carefully and taken into great consideration based on what you may enjoy. Essential oils are well measured and combined for a pleasant scent and therapeutic properties.
White Dormouse Artisan Soaps are created to appear not only elegant, fun and foodie, but also NOT TO BE INGESTED. KEEP AWAY FROM SMALL CHILDREN UNSUPERVISED AS ANYONE MAY BE TEMPTED TO TASTE. ALWAYS TEST ON A SMALL AREA OF THE SKIN BEFORE USE.
SPECIAL REQUESTSHandcrafted Soap is an art in addition to the proper science in carefully executing and measuring all ingredients and creating a design you will love. Taking this into consideration, artisan soap takes time and patience to craft the perfect product. Curing time for freshly made cold process soap with natural oils is 4 to 6 weeks. If you have a special request, fragrance or quantity please fill out the FORM on the CONTACT page and let me know so I may be of assistance.
Whitedormouseartisansoaps.com is a website used to view and purchase handcrafted soaps, bath and body products and craft sale items.
White Dormouse products are for personal use only by the customer and not intended for resale by any other company or person by changing the business or product name, label or tampering with ingredients to be resold for profit or to gain recognition for one’s self.
White Dormouse Artisan Soaps reserves the right, without prior notice to cancel any and all orders believed to be used in violation of these terms and conditions.
TAX ON SALES
All items are subject to sales tax and calculated per each individual item already included when sold in the state they are being shipped from.
Sales tax will not appear on the invoice or receipt. Prices for items sold from White Dormouse Artisan Soaps are subject to change at any time based on cost of goods and labor.